Privacy Policy

D.I.
Logistics

YOUR INFORMATION. HANDLED RESPONSIBLY.

Difference Integrated respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact our team, or submit a transportation or logistics inquiry.

By using this website or providing information to Difference Integrated, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with our website and services.

When you contact us or submit an inquiry, we may collect information such as:

Your name
Company name
Email address
Phone number
Project or service location
Transportation or logistics requirements
Material or cargo information
Preferred schedule or timeline
Information included in messages, forms, or other communications

We may also collect certain technical information automatically when you use our website, including device information, browser type, IP address, pages visited, and general website activity.

How We Use Your Information

We use the information we receive to manage legitimate business and website activities, including to:

Respond to questions and inquiries
Review transportation and logistics requirements
Prepare quotations or service proposals
Coordinate project and service discussions
Communicate with clients and business contacts
Improve our website and digital experience
Maintain website performance and security
Keep appropriate operational and business records
Meet applicable legal and regulatory requirements

We only use personal information for purposes that are relevant to the reason it was collected or as otherwise permitted by applicable law.

Project and Service Information

Transportation and logistics inquiries may require operational details so our team can properly understand the requirement.

This information may include cargo or material type, quantity, route, project location, site conditions, required timeline, and other details relevant to transportation planning or logistics coordination.

Please provide only the information reasonably necessary for us to review your requirement.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support functionality, security, performance, and website analytics.

Cookies may help us understand how visitors interact with the website and allow us to improve its usability and performance.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

How We Share Information

Difference Integrated does not sell personal information.

Information may be shared where reasonably necessary with authorized employees, technology providers, hosting providers, professional advisers, or other service providers that support our business and website operations.

We may also disclose information when required to comply with applicable laws, regulations, legal processes, or requests from authorized government or regulatory bodies.

Any sharing of information is limited to what is reasonably necessary for the relevant purpose.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Access to personal information is limited to individuals or service providers who require it for legitimate business purposes.

While we take appropriate steps to protect information, no website, communication method, or electronic storage system can guarantee complete security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on the nature of the inquiry, business relationship, service requirement, operational records, contractual obligations, and applicable legal or regulatory requirements.

Information that is no longer required may be deleted, anonymized, or otherwise securely handled.

INFORMATION.RESPONSIBILITY.CLEAR HANDLING.

Personal information is handled according to the purpose for which it is collected and the requirements that apply to that interaction.

Collect with purpose.
Use responsibly.
Protect information.

Your Privacy Rights

Subject to applicable laws in the Kingdom of Saudi Arabia, you may have certain rights regarding your personal information.

These may include the right to:

Request information about the personal data we hold
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion where applicable
Withdraw consent where processing is based on consent
Raise a concern regarding the way your information is handled

We may need to verify your identity before completing certain privacy-related requests.

Saudi Data Protection Requirements

Difference Integrated handles personal information in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including relevant requirements under the Saudi Personal Data Protection Law.

Where required, personal information will be processed, stored, transferred, and retained in accordance with applicable regulatory requirements.

International Data Transfers

Some websites, hosting, communications, or technology providers may process information outside the Kingdom of Saudi Arabia.

Where international transfers occur, appropriate measures will be taken where required to protect personal information and comply with applicable Saudi data protection requirements.

Children's Privacy

Difference Integrated's website and services are intended for professional and commercial use.

We do not knowingly seek to collect personal information from children through this website.

If we become aware that information has been submitted by a child without appropriate authorization, we will take reasonable steps to address the matter in accordance with applicable law.

Communications

If you contact Difference Integrated regarding a service, quotation, project, or transportation requirement, we may use the contact information you provide to respond and continue communication regarding that request.

Operational or service-related communications may continue where necessary to manage an active inquiry, project, or business relationship.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.